Privacy Policy

We may collect the following types of information when you use our app:

• - Personal Identification Information: Name, email address, telephone number, and any other contact details you provide directly in your user profile.
• - Geolocation Data: Real-time location to optimise travel routes and scheduling.
• - Sales Data: Information related to sales transactions and customer interactions.
• - Device Information: Information about the mobile device you use to access our services, including the hardware model, operating system and version, unique device identifiers, and mobile network information.
• - Website Usage Data: When you visit our website, we automatically collect information such as pages viewed, buttons clicked, form submissions, referring URLs, browser type and version, device type, screen resolution, and approximate geographic location (derived from IP address).

The information we collect is used to:

• - Provide, operate, and maintain our app.
• - Improve, personalise, and expand our app.
• - Understand and analyse how you use our app.
• - Develop new products, services, features, and functionality.
• - Communicate with you, either directly or through one of our partners, including customer service, to provide you with updates and other information relating to the app.
• - Send you emails and messages about new features, products, offers, and promotions.

We may share your information with third parties in the following situations:

• - With Service Providers: To monitor and analyse the use of our app and website, or to contact you.
• - For Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred.
• - With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy policy.
• - With Business Partners: To offer you certain products, services, or promotions.

Our website uses analytics services (including PostHog, Google Analytics, and Vercel Analytics) to understand how visitors interact with our site. These services may collect information such as pages viewed, session duration, browser and device type, and approximate location derived from your IP address.

Cookies and similar technologies are used to distinguish unique visitors and track sessions. These cookies do not contain personal information and are used solely for analytical purposes.

You can manage your preferences through the cookie consent banner on our website. You may also use browser settings or extensions to block cookies. To request deletion of any analytics data associated with your visits, contact us at hello@lemmonade.au.

We use administrative, technical, and physical security measures to help protect your personal information. While we strive to protect your personal information, we cannot guarantee its absolute security.

You have the right to access, update, or delete the information we have on you. You may also opt out of analytics tracking via the cookie consent banner or your browser settings. To exercise any of these rights, please contact us at hello@lemmonade.au.

You can delete your account at any time from within the app. Deleting your account permanently removes your account and all associated data from our systems. This action is permanent and cannot be undone. If you would like to keep a copy of your data, you can export it before deleting your account. For help, contact us at hello@lemmonade.au.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at hello@lemmonade.au.